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Pacific Leisure Marketing 610 Cypress St. Pismo Beach, CA 93449 (805) 473-7400 Fax:(805) 473-7405 E-mail Us! |
Satisfaction
We want you to be completely satisfied with your purchase. If you are
not completely satisfied with your purchase within 30 days of your purchase
date, please see our return information and policy. We will do everything
within our power to make you happy.
Return/Exchange Policy
You may return or exchange an item for any reason; however, you will
be responsible for all shipping charges if the items being returned
are not defective.
A defective product may be exchanged for the same product only. Please keep any manufacturer's materials, instructions, your original packing slip, etc. and follow our return procedures below. Please ensure the item is packaged properly for shipping. We will exchange the product or refund your original purchase price.
In the event that the item has been damaged in transit, return your purchase within 10 days for a prompt exchange.
The quality of our products is critical and we appreciate your comments.
If you need to return something, please contact us by email or by telephone at (805) 473-7400.
Privacy
The information given to us upon your order will not be released to
any other company for any reason. We consider this information private.
We use the information only for the purposes of processing your order,
and to notify you of special offers or products that maybe of interest
to you. If you do not wish to receive promotional email, please notify
us with your order.
Security
Your order is processed on a secure server to protect your information
from outside parties. Our server uses the SSL (Secure Sockets Layer)
protocol for encryption. This means that credit card transactions are
secure for those who use Netscape Navigator and Microsoft's Internet
Explorer.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does
not signify our acceptance of your order, nor does it constitute confirmation
of our offer to sell. We reserve the right at any time after receipt
of your order to accept or decline your order for any reason. If we
do not have the item you ordered, we will contact you regarding alternatives
or delay times. We may require additional verifications or information
before accepting any order.
Shipping
We normally
ship UPS. Orders received before 2:00pm will be shipped the same day.
The shipping department is open Monday-Friday 8:30am-4:00pm. We are
closed on weekends. Orders placed on the weekend will be shipped on
the next business day.
Shipping charges will be added to all invoices reflecting the manner of shipping requested. Only shipping charges will be added. We do not charge a handling fee. The Average cost for ground shipping per item is $10 -$15 or more depending on size and where it is shipping to. Due to size restrictions, we only ship to North America locations.
Forms of Payment
Credit Cards- We accept Visa, MasterCard, and American Express. There
is no surcharge for using your credit card to make purchases. Please
be sure to provide your exact billing address and telephone number -
the address and phone number your credit card bank has on file for you.
Incorrect information may cause a delay in processing your order. Your
credit card will be billed upon shipment of your order.
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